If this is an emergency call 000

Here is a complete, master directory of all the essential helpline phone numbers and websites for Aged Care, Veterans, and the NDIS in Australia.

Crisis and Emergency Contacts

  • Emergency Services: Call 000 immediately if you are in immediate physical danger or have a medical emergency.
  • Lifeline Australia: Call 13 11 14 for 24/7 crisis support and suicide prevention services.
  • 13YARN: Call 13 92 76 for 24/7 crisis support tailored for Aboriginal and Torres Strait Islander people.
  • Beyond Blue: Call 1300 22 4636 for mental health support, advice, and counseling. [17, 18, 19, 20, 21] 

Essential Support Helplines and Websites

Aged Care Support

  • My Aged Care Contact Centre: Call 1800 200 422 for all general registrations, assessments, and provider searches.
  • My Aged Care Website: Visit myagedcare.gov.au to apply for an assessment online or use the provider finder tool.
  • National Aged Care Advocacy Program (OPAN): Call 1800 700 600 for free, independent advocacy support if you have concerns about your care.
  • Aged Care Quality and Safety Commission: Call 1800 951 822 to make a formal complaint about an aged care service. [2, 3, 4, 5, 6] 

Veteran and Family Support

  • Department of Veterans’ Affairs (DVA): Call 1800 VETERAN (1800 838 372) for claims, pensions, and general enquiries.
  • DVA Official Website: Visit dva.gov.au to view eligibility guidelines and veteran programs.
  • DVA MyService Portal: Access dva.gov.au/myservice to lodge and track compensation claims digitally.
  • Open Arms Counselling: Call 1800 011 046 for 24/7 free, confidential mental health support for veterans and their families. [7, 8, 9, 10, 11] 

National Disability Insurance Scheme (NDIS)

  • NDIS National Helpline: Call 1800 800 110 for general enquiries, access requests, and plan questions.
  • NDIS Official Website: Visit ndis.gov.au to read guidelines or log in to the participant portal.
  • NDIS Quality and Safeguards Commission: Call 1800 035 544 to report a provider or raise a serious safety concern. [12, 13, 14, 15, 16] 

National Translation and Accessibility Services

  • Translating and Interpreting Service (TIS National): Call 131 450 if you need an interpreter to speak to any of the helplines above.
  • National Relay Service (NRS): Call 133 677 if you are deaf, hard of hearing, or have a speech impairment. [22, 23, 24, 25] 

[1] https://www.nationalassistancecard.com.au

[2] https://www.aspire4life.com.au

[3] https://capecare.com.au

[4] https://advocare.org.au

[5] https://www.aspire4life.com.au

[6] https://www.anglicare-tas.org.au

[7] https://www.vetcomp.com.au

[8] https://www.dva.gov.au

[9] https://www.dva.gov.au

[10] https://www.facebook.com

[11] https://www.dva.gov.au

[12] https://ripleyvalleyssc.eq.edu.au

[13] https://mycarespace.com.au

[14] https://www.heyhubble.com.au

[15] https://www.expression.com.au

[16] https://www.youtube.com

[17] https://betterhealthpsychology.com

[18] https://www2.education.vic.gov.au

[19] https://www.facebook.com

[20] https://camdenmumshub.com.au

[21] https://www.lifelineqld.org.au

[22] https://actbelongcommit.org.au

[23] https://au.reachout.com

[24] https://www.communitygrants.gov.au

[25] https://dpoa.org.au