Effective Date: 21/07/2026
Welcome to Care Navigator.
By accessing or using this website, you agree to these Terms of Use.
Purpose of Care Navigator
Care Navigator provides general information and guidance to help people better understand Australia’s aged care, disability, carer, veterans’ and community support systems.
The information provided is intended to assist users in finding appropriate services and understanding available pathways.
Not Professional Advice
Care Navigator does not provide medical, legal, financial or professional advice.
Information on this website should not replace advice from qualified professionals or decisions made by government agencies.
Always seek advice from the relevant organisation or a qualified professional where appropriate.
Accuracy of Information
We aim to provide information that is accurate and up to date.
However, government policies, eligibility criteria, funding arrangements and services may change over time. We cannot guarantee that all information will always be current or complete.
Users should verify important information with the relevant government department or service provider.
AI Assistance
If Care Navigator includes an AI assistant, its responses are generated to provide general guidance based on available information.
The AI assistant may occasionally make mistakes or misunderstand information. Users should not rely solely on AI responses when making important decisions.
External Links
Care Navigator may include links to government departments, community organisations and other trusted resources.
These links are provided for your convenience. Care Navigator is not responsible for the content, accuracy or availability of external websites.
User Responsibilities
By using Care Navigator you agree to:
- Use the website lawfully.
- Not misuse or interfere with the website.
- Understand that you remain responsible for decisions made using information provided on this website.
Intellectual Property
Unless otherwise stated, the content on Care Navigator is owned by or licensed to Care Navigator.
You may view, download and print information for your personal use. You may not reproduce or distribute content for commercial purposes without permission.
Changes to These Terms
We may update these Terms of Use from time to time. Continued use of the website after changes are published indicates your acceptance of the updated Terms.
Contact
If you have questions about these Terms of Use, please contact us using the contact details provided on this website.
Our mission is simple: to make Australia’s care systems easier to understand, so people can spend less time feeling overwhelmed and more time receiving the support they need.