My Aged Care is part of the federal government, their official videos are hosted on the Australian Department of Health, Disability and Ageing YouTube Channel.
The most helpful videos have been compiled below into a quick-watch guide to walk you through the system, step-by-step.
Recommended Videos to Watch
1. The Basics: “How My Aged Care Can Help You”
- What it covers: A short, gentle overview explaining what My Aged Care is and how it helps you find and access government funding.
- Watch this if: You are completely new to the system and want a simple summary of how the journey works.
2. Your Rights: “I Am the Centre of My Aged Care”
- What it covers: This video focuses on your rights as an older Australian. It explains how you are always the boss of your own care, how you get to choose your provider, and how workers must respect your culture and choices.
- Watch this if: You want peace of mind about how much control you maintain over your daily schedule and home.
3. Setting Up: “How to Use Your My Aged Care Online Account”
- What it covers: A practical, visual guide showing how to log into your online portal using myGov. It shows you how to track the progress of your application, appoint a family member to help you, and see your approved services.
- Watch this if: You or a family member are ready to manage your paperwork and check your approvals online.
How to Find More Videos
If you want to browse all 80+ videos on their official channel, you can visit the Official Aged Care YouTube Playlist directly. They also offer many of these videos translated into different languages and with Auslan support.
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